We as a company strive to try and give the best service when purchasing with us. We try to have all orders out to the courier each day before 2pm (Monday-Friday) but during busy times please allow an extra 1-2 days. If there is a problem with the order/item we will be in contact to explain the matter. If an order is made at the weekend the next available dispatch day will be monday.
Postage to the UK is a flat rate of £3.99 – using RoyalMail 24 Service.
Arrival time is normally 1-3 working days, please allow an extra 1-2 during busy times. Once the item has been dispatched you will receive your dispatch email to let you know your item has left us and is on its way.
If you require your order to arrive quicker than available, please contact us and we can arrange a quicker delivery.
Postage to an international country is weight dependant – using RoyalMail International service.
We do offer international delivery to any country. Due to fluctuations in international delivery costs, we will need to supply you with an individual quote for any deliveries to countries other than the UK, Ireland, France, Germany and the Netherlands.
Please allow from 5-7 working days for the item to arrive.
Please contact us for further details before you submit your order online.
In certain circumstances using international post, wellingtons may have to be separated and sent individually if they exceed the weight for standard international post.
International postage enquiries:
Please email the address below and a member of our team will be happy to help.
We aim to dispatch all order within 2 working days of your order and payment being received. If the item is not in stock and we cannot dispatch it within 7 working days, we will offer a full refund or be in contact to explain details of its arrival.
If you receive goods and have simply changed your mind about purchasing them, you may return the goods to us for full credit, without a re-stocking fee, subject to the following conditions:
Faulty Goods can only be returned if the product suffers a manufactural fault.
Full refunds will be made directly to the Credit/Debit card or Paypal account which was used to pay for them. We do not refund the postage if the item has been sent to you prior to the items return.